Reports of Government Official Impersonation Scam (GOIS)
Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. Learn about the latest scam updates at scamshield.gov.sg.
Dear Licensees / Exempt moneylenders
The police seek your support in combating scams. Since early March 2025, the police have received several reports of Government Official Impersonation Scam (GOIS) featuring the impersonation of banks and government officials. The victim is convinced to hand his/her cash, jewellery, and/or bank cards to an agent of a supposed “Police Officer” for investigation purposes. In some instances, the victim is instructed to purchase gold bars before parting them to an agent of the scammer.
To help protect your customers, we encourage you to consider displaying the infographic below at any appropriate location in your shopfront. Additionally, please remain vigilant of suspicious transactions, such as:
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Elderly customers making unusually large gold purchases
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Individuals attempting to resell substantial quantities of gold
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Customers appearing distressed or receiving phone calls while making purchases
If you observe any suspicious behaviour, please alert your nearest Neighbourhood Police Centre. If you have any information relating to such crimes or are in doubt, please call the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/i-witness. All information will be kept strictly confidential. If you require urgent Police assistance, please dial ‘999’.
Your cooperation is invaluable in preventing such scams and protecting vulnerable members of our community.